At FascinatingBox, we respect your privacy and are committed to protecting your personal data. This User Data Deletion Policy outlines the process and conditions under which you can request the deletion of your personal data from our systems.
1. Data Deletion Requests
1.1 You have the right to request the deletion of your personal data that we hold. 1.2 To request the deletion of your data, please contact us via email at support@fascinatingbox.com with the subject line “Data Deletion Request”. In your email, please include:
- Your full name
- The email address associated with your account
- A clear statement that you wish to delete your personal data
2. Processing Your Request
2.1 Upon receiving your request, we will verify your identity to ensure that the request is legitimate. We may ask for additional information if necessary. 2.2 We will process your data deletion request within 30 days of receiving a verified request. 2.3 Once your request is processed, we will:
- Delete your personal data from our active databases
- Notify you via email that your data has been deleted
3. Exceptions
3.1 In some cases, we may not be able to delete your data due to legal obligations or legitimate business interests. These exceptions include, but are not limited to:
- Compliance with legal obligations (e.g., tax, auditing, or other legal requirements)
- Resolving disputes or enforcing our agreements
- Completing transactions or providing requested services
4. Data Retention
4.1 We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. 4.2 Once the retention period expires, we will securely delete or anonymize your data.
5. Third-Party Data Sharing
5.1 If your data has been shared with third parties in accordance with our Privacy Policy, we will take reasonable steps to inform those third parties of your data deletion request.
6. Contact Us
If you have any questions or concerns about this User Data Deletion Policy or our data practices, please contact us at: Email: support@fascinatingbox.com
We are committed to ensuring your privacy and will make every effort to comply with your data deletion request promptly and efficiently. Thank you for trusting FascinatingBox with your personal information.
